Privacy Policy

This Privacy Policy explains how FINBAZAAR DIGITAL SOLUTIONS PRIVATE LIMITED, operating the brand MyEventBazaar / EventBazaar India ("we", "us", "our"), collects, uses, stores and protects personal information of customers and visitors to myeventbazaar.online. We are an event management and event planning service business based in Tamil Nadu, India.

Information we collect

• Name, mobile number and email address.
• Event details such as event date, event location, venue, guest count and budget range.
• Service requirements and any files or references you share for planning purposes.
• Booking details, including booking IDs, selected services and status.
• Payment and transaction reference information (such as transaction IDs and payment status).
• Website usage information, such as pages visited, collected through basic analytics.

Why we collect it and how it is used

• Event enquiry processing: to respond to your enquiry and discuss your requirements.
• Quotation and booking management: to prepare quotations, confirm bookings, issue booking confirmations and manage your event.
• Customer communication: to contact you by phone, WhatsApp, SMS or email regarding enquiries, bookings, schedules and updates.
• Payment processing: to record payments, advances, balances and refunds against your booking.
• Fraud prevention and legal compliance: to verify transactions, prevent misuse and meet accounting, tax and statutory obligations under Indian law.

Payment card information

Payments made through this website are processed by an authorised payment gateway. Payment card credentials (card number, CVV, expiry) are entered on and handled by the payment gateway's secure pages and are not stored by MyEventBazaar, unless retention is required by applicable technical or legal requirements. We receive and store only the transaction reference, amount and payment status.

WhatsApp and phone communication

When you submit an enquiry through our website, your details may be sent to us over WhatsApp so a planner can respond quickly. WhatsApp's own privacy terms apply to that channel.

Data security

We apply reasonable technical and organisational safeguards to protect your information, including access controls that restrict booking and payment records to authorised personnel.

Data retention

Enquiry and booking records are retained for as long as needed for service delivery, accounting and statutory compliance, after which they are deleted or anonymised.

Data deletion and access requests

You may ask us to access, correct or delete the personal information we hold about you. Write to finbazaarinfo@gmail.com or call +91 9442846068 and we will act on the request within a reasonable period, subject to legal retention requirements.

Cookies

Our website may use basic cookies and aggregated analytics to understand page traffic. This data does not identify you personally.

Third-party service providers

We use a limited set of service providers to operate our business — for example website hosting, the authorised payment gateway that processes online payments, and communication channels such as WhatsApp and email. These providers process data only as needed to deliver their service to us. We do not sell or rent your personal information to anyone.

Your rights

You may request access, correction or deletion of your personal information, and you may withdraw consent for non-essential communication at any time by contacting us.

Grievance contact

For any privacy-related concern or complaint, contact:
Grievance Officer, FINBAZAAR DIGITAL SOLUTIONS PRIVATE LIMITED (Brand: MyEventBazaar)
No. 52, DG Complex, 3rd Floor, Tamil Sangam Road, Near Janakiram Hotel, Simmakkal, Madurai – 625001, Tamil Nadu, India
Phone: +91 9442846068 · Email: finbazaarinfo@gmail.com