Refund & Cancellation Policy

MyEventBazaar (FINBAZAAR DIGITAL SOLUTIONS PRIVATE LIMITED) provides event management and event planning services. When a booking is confirmed, we block dates, crew and vendor inventory for your event, so cancellations carry costs that are already committed. This policy explains how cancellation and refund eligibility is determined.

What refund eligibility depends on

• The booking terms stated in your accepted quotation.
• The timing of your cancellation relative to the event date.
• Services already performed by our team.
• Vendor commitments already made on your behalf.
• Venue bookings and venue advances.
• Artist and performer bookings.
• Decoration and material procurement, including custom-fabricated items.
• Photography and videography arrangements.
• Other non-refundable third-party commitments.

Cancellation by the customer

• More than 60 days before the event: refund of amounts paid, less the confirmation advance and any non-refundable vendor payments already made on your behalf.
• 30 – 60 days before the event: up to 50% of amounts paid may be refunded, less committed vendor costs.
• 15 – 29 days before the event: up to 25% of amounts paid may be refunded, less committed vendor costs.
• Within 14 days of the event: no refund, as crew, inventory and vendor bookings are fully committed.

Refunds are not automatic and are not guaranteed at 100%; each request is assessed against the factors listed above.

Non-refundable components

Venue advances, artist and performer booking fees, printing, imported or custom-fabricated decor, and licence fees are non-refundable once paid to the respective third party, irrespective of the cancellation date.

Postponement / event date changes

A single postponement is permitted without cancellation charges if requested at least 30 days before the event and the new date is within six months, subject to crew, venue and vendor availability. Any price difference or vendor rescheduling charge is payable by you.

Cancellation by us

If we are unable to deliver a confirmed event for reasons attributable to us, all amounts paid to us are refunded in full.

Force majeure

Where an event cannot proceed due to weather, government restrictions or other force majeure events, we will first attempt to reschedule. Amounts already committed to vendors are carried forward to the new date rather than refunded.

How to submit a refund request

Send a written cancellation/refund request to finbazaarinfo@gmail.com or call +91 9442846068, including:

• Customer name
• Booking ID
• Transaction ID
• Registered mobile number
• Reason for cancellation

Review and processing timelines

• Refund requests are reviewed within 7 business days of receipt.
• Approved refunds are processed within 7–10 business days after approval.
• Refunds are made to the original payment method wherever technically possible, along with a written settlement statement.